Terms and Conditions 
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* All orders are taken through our telephone ordering system.

* Confirmation of goods ordered and delivery address will be required by email.

*All goods to be opened up and inspected for damages before driver leaves. The company will not take responsibility for damages after signing for goods.

* In the event the box is damaged when delivered, YOU MUST INSPECT THE FIRE IMMEDIATELY for damages. Any damages will be against the courier and the SHOP must be informed if the goods are REFUSED or smaller items in the box require replacing.

* Please write on the delivery note of any visual damages in case of claims later on.

* All gas and electric fires come with a 12 month guarantee.

* All electric fires are supplied with a standard UK Plug - YOU MUST supply yourself with a suitable adapter to comply with Euro regulations to work on Spanish electrics. You can connect on to an adapter or ask your local electrician to hardwire a suitable European plug.

*Replacement electric bulbs are not covered under warranty

*Any electric fire that cannot be fixed will be replaced free of charge within a 12 month period subject to normal reasonable use and not caused by damage or misuse.

* In the unlikeley event the goods become faulty within the guarantee period Our aim is to send out part or complete replacements as soon as possible.

* We reserve the right to have the complete damaged fire returned to the shop before a suitable replacement is returned to you.

*** All guarantees are subject to to goods being fitted or installed correctly as per manufactures instructions. We may require further visual evidence in the unlikeley event of a dispute.

*To keep are prices as keen as possible Discount Fireplace Centre take over the manufacturers warranty. Because of this we will not cover labour charges for replacement parts for electric fires and upto 1 labour charge of £49 within the guarante period for a gas fire plus parts.

*However, over the years we have realised that over 80% of faults on fires are caused by incorrect fitting. Possibly due to fitters not being familier with a new product or just not reading the instructions properly. Therefore, if a fire develops a fault we will always insist on you calling the original fitter out to check the installation and if the fault still persists then a full written report by email plus visual proof of fitters qualifications.

* If instructions are missing, please contact the shop and we will do our best to replace them.

* Delivery is included in the price UNLESS it says different. Delivery is through a UK courier well experienced in European delivery. All damages must be reported by telephone with 48 hours.

* A deposit of 10-30% may be required before your fire is ordered. Your receipt will be posted out with your goods. The balance is taken before the fire is delivered to your address. The balance remaining and the receipt is usually posted within the box.

* And remember Please Do Not email the shop with your credit card details.
                        
               To Place an order..  ..Tel:+0044 151 933 0784